Quality Control

Our long history of reliable quality is built on our commitment to precision craftsmanship, thorough training, and continual improvement.

Our quality management system provides our customers with the highest industry standards in service and workmanship while maintaining a safe, supportive, and growth-oriented work environment for our employees.

Compliance & Certification Timeline

1984

Our doors open with an Inspection and Quality Program already in place, in compliance with Title 14, Code of Federal Regulations, Part 145 (formally Federal Aviation Regulations Part 145) and Military Specification MIL-I-45208.

2000

We implement additional policies and procedures to comply with ISO 9002 Quality Management System and receive a Certificate of Registration.

2002

We receive a Certificate of Registration from the ISO governing body as well as the U.S. Defense Contract Management Agency which verifies compliance with the updated ISO 9001:2000 standard.

2009

Advancing to the new standard, we obtain a Certificate of Registration to ISO 9001:2008 and continue to receive U.S. Department of Defense contracts.

2017

We implement policies and procedures to comply with ISO 9001:2015 Quality Management System and receive a Certificate of Registration.

QC Process

We’re committed to achieving customer satisfaction and confidence through control techniques, planned systematic production, and compliance with statutory and regulatory requirements. This commitment starts in our President’s office and is communicated to all levels of the organization. Objectives are developed and enhanced through audits, preventive corrective action plans, and biannual Management Review board meetings.

Our internal Quality Control Program consists of a Quality Management Systems Manual, Repair Station Quality Manual, and Employee Handbook along with written and oral communications including Work Instructions, computer wizards, training courses, and reference cards as examples. This multifaceted approach ensures the implementation of our quality policy, objectives, and improvements.